The Impact of Job Satisfaction and Employee Engagement on Employee Performance

This study aims to analyze the effect of job satisfaction and employee engagement on employee performance, and to test the role of work motivation as a mediating variable. The study was conducted at a shipping agent in Lamongan, East Java, using a quantitative approach and Smart PLS 4 analysis tool. Data were obtained by distributing questionnaires to 40 male employees selected using a purposive sampling technique. The results of the study indicate that job satisfaction and employee engagement have a positive and significant effect on employee performance. Likewise, work motivation directly has a positive effect on performance. However, work motivation does not act as a mediating variable in the relationship between job satisfaction and employee engagement on performance. These findings indicate that job satisfaction and engagement have an important role in improving performance directly, without going through motivation as an intermediary. Therefore, companies are advised to improve job satisfaction through improving the work environment, recognizing achievements, and employee welfare. In addition, employee engagement programs and continuous feedback systems are also important to implement in order to create a work culture that supports optimal productivity and performance.