Impact of temporary nursing staff on communication patterns: an observation study during daily nurse huddles
Our study reveals that per diem nurses, with their lower employment levels and less consistent presence, tend to shift from implicit to explicit communication. This contrasts with temporary and permanent nurses, who maintain implicit communication patterns, likely due to more developed team mental models and greater mutual trust. These findings suggest that experience and consistency in the work environment are important factors shaping communication styles among nursing staff.
Authors
- Florian Liberatore (ORCID: https://orcid.org/0000-0001-7147-6485)
- Julia Seelandt (ORCID: https://orcid.org/0000-0002-9476-7194)
- Sarah Schmelzer
- Sina Berger (ORCID: https://orcid.org/0009-0002-2476-7882)
- Zeynep Erden (ORCID: https://orcid.org/0000-0003-2945-3890)
Institutions
- ZHAW Zurich University of Applied Sciences (CH)
- University Hospital of Zurich (CH)
Publication Details
- Journal
- BMJ Open Quality
- Published
- 2025-04-01
- DOI
- https://doi.org/10.1136/bmjoq-2024-003242
- Primary Topic
- Patient Safety and Medication Errors
- Type
- article
- Field-Weighted Citation Impact
- 0.00
Funders
- National Science Foundation
- Schweizerischer Nationalfonds zur Förderung der Wissenschaftlichen Forschung