COMMUNICATION SKILLS OF A MODERN MANAGER

The article is devoted to a topic that is relevant today. These are effective professional communications. They are the basis of a harmonious and productive work process, guarantee good awareness of employees, their involvement and effective work, which is aimed at achieving the goals of the enterprise. This ultimately contributes to the success and stability of the organization. The etymology of the concept of “communication” is presented. The concept of “effective management communication” is considered. It is aimed not only at transmitting information. It also aims to receive and interpret it. It is proven that communications can both contribute to and hinder the achievement of goals. The communication management process is presented. Its key elements are analyzed. These elements contribute to effective communication. They create an atmosphere of awareness, involvement and readiness for change in the workplace.