Unraveling the link between E-Government and sustainable development indicators in Europe with the PLS path model

Abstract As we see around us, technology is part of our lives and will gain more and more ground, leading to technology in all areas of life. In this context, digitalization plays a crucial role for the public sector and the citizens, especially young people who are the most connected generation in online communication. Very often, when discussing state institutions, it comes to light the need for more efficient changes since the interaction with public administration is very complex. The purpose of this study is to make a significant contribution to the digitalization literature by exploring how sustainable development indicators influence governance digitalization performance. The conceptual framework of this study combines the 2022 United Nations E-Government predictors with several 2022 World Bank world development indicators. The partial least squares path modeling method was used to explore 2022 secondary data for thirty-six European countries. The findings of this study reveal that technology usage, trust in the public sector, decent work and economic growth and education duration have a significant impact on the digital government performance. Therefore, these insights offer valuable practical implications for optimizing E-Government functioning in the European countries.