Advanced CoCoSo Technique for Interval Neutrosophic MAGDM and Applications to Quality Evaluation in Higher Education Management

The evaluation of quality in higher education management focuses on assessing the effectiveness, efficiency, and overall performance of administrative processes within higher education institutions. This evaluation also identifies areas for improvement, fosters accountability, and supports continuous development to enhance institutional performance and competitiveness in a rapidly changing educational environment. The quality evaluation in higher education management is a Multiple-Attribute Group Decision-Making (MAGDM) problem. In this study, the CoCoSo approach is identified for MAGDM with INSs Interval neutrosophic sets (INSs). Subsequently, the interval neutrosophic number Hausdorff Hamming distance CoCoSo (INN-HHD-CoCoSo) approach in light with interval neutrosophic number Hausdorff Hamming distance (INNHHD), is developed for MAGDM. The entropy approach is utilized to determine weight in light with INNHHD under INNs. Ultimately, numerical example for the quality evaluation in higher education management is provided to illustrate the INN-HHD-CoCoSo approach.