Factors Influencing Consumer Acceptance of Chatbots: Evidence from Azerbaijan
<p style="margin-left:22.8pt; margin-right:0cm; text-align:justify">The rise of digital communication has prompted businesses to adopt innovative tools such as chatbots to enhance consumer engagement. Using the Technology Acceptance Model (TAM), this study investigates Azerbaijani online consumers' attitudes and in
Authors
- Ramiz Orujaliyev
- Mansimli Kamran
Publication Details
- Journal
- European Science Review
- Published
- 2025-05-30
- DOI
- https://doi.org/10.29013/esr-25-3.4-27-36
- Primary Topic
- AI in Service Interactions
- Type
- article
- Field-Weighted Citation Impact
- 0.00