Determinants of Tourists’ Cultural Destination Loyalty in Sri Lanka

World tourists have increasing concerns about cultural and spiritual tourism. The tourism industry in Sri Lanka is booming after the COVID pandemic and the severe economic crisis (2020-2022) by promoting Sri Lankan cultural heritage, beautiful beaches, diverse nature, wildlife, and thrilling eco-tourism. Although cultural heritage is the primary promotional tool for Sri Lanka’s tourism, the number of tourist attractions, retention in cultural areas, and tourists’ return visits to these areas are not meeting the expectations of the Sri Lanka tourism promotion authorities. Therefore, this study identifies destination image and tourist satisfaction as the main determinants of tourists’ destination loyalty based on the literature and explores these determinants’ positive and significant effect on tourists’ cultural destination loyalty in Sri Lanka through a conveniently selected tourist sample. The findings of the study provide recommendations for tourism stakeholders in Sri Lanka based on these results.

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Publication Details

Journal
International Journal of Research and Innovation in Social Science
Published
2025-01-01
DOI
https://doi.org/10.47772/ijriss.2025.905000100
Primary Topic
Diverse Aspects of Tourism Research
Type
article
Field-Weighted Citation Impact
0.00
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article

Determinants of Tourists’ Cultural Destination Loyalty in Sri Lanka

Y.M.W.G.P.K. Udurawana
International Journal of Research and Innovation in Social Science
Diverse Aspects of Tourism Research
article

Determinants of Tourists’ Cultural Destination Loyalty in Sri Lanka

Y.M.W.G.P.K. Udurawana
article en

Abstract

World tourists have increasing concerns about cultural and spiritual tourism. The tourism industry in Sri Lanka is booming after the COVID pandemic and the severe economic crisis (2020-2022) by promoting Sri Lankan cultural heritage, beautiful beaches, diverse nature, wildlife, and thrilling eco-tourism. Although cultural heritage is the primary promotional tool for Sri Lanka’s tourism, the number of tourist attractions, retention in cultural areas, and tourists’ return visits to these areas are not meeting the expectations of the Sri Lanka tourism promotion authorities. Therefore, this study identifies destination image and tourist satisfaction as the main determinants of tourists’ destination loyalty based on the literature and explores these determinants’ positive and significant effect on tourists’ cultural destination loyalty in Sri Lanka through a conveniently selected tourist sample. The findings of the study provide recommendations for tourism stakeholders in Sri Lanka based on these results.

International Journal of Research and Innovation in Social ScienceVol. IX(V)
Openalex Percentile: Top 84%
Diverse Aspects of Tourism Research
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