AI Based FAQ CHATBOT With Voice Assistance

In recent years, chat bots have gained significant attention as a convenient means of providing customer support, information retrieval, and task automation. With advancements in artificial intelligence (AI) and natural language processing (NLP), these chat bots have become increasingly sophisticated, offering more personalized and efficient interactions. This project aims to develop an AI-based FAQ Chabot with voice assistance, leveraging state-of-the-art NLP techniques and voice recognition technology. The proposed Chabot will be designed to assist users in retrieving information from a predefined knowledge base using natural language queries. Users will be able to interact with the Chabot through both text input and voice commands, providing a more intuitive and versatile user experience. The system will employ machine learning algorithms to understand user queries, extract relevant information from the knowledge base, and generate appropriate responses in real-time.

Authors

Publication Details

Journal
International Journal on Science and Technology
Published
2025-05-23
DOI
https://doi.org/10.71097/ijsat.v16.i2.5471
Primary Topic
Service-Oriented Architecture and Web Services
Type
article
Field-Weighted Citation Impact
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article

AI Based FAQ CHATBOT With Voice Assistance

P. R. Vishnu, Bala Kumar, D TEJESHWAR -, SK PARVEZ -
International Journal on Science and Technology
Service-Oriented Architecture and Web Services
article

AI Based FAQ CHATBOT With Voice Assistance

P. R. Vishnu, Bala Kumar, D TEJESHWAR -, SK PARVEZ -
article en

Abstract

In recent years, chat bots have gained significant attention as a convenient means of providing customer support, information retrieval, and task automation. With advancements in artificial intelligence (AI) and natural language processing (NLP), these chat bots have become increasingly sophisticated, offering more personalized and efficient interactions. This project aims to develop an AI-based FAQ Chabot with voice assistance, leveraging state-of-the-art NLP techniques and voice recognition technology. The proposed Chabot will be designed to assist users in retrieving information from a predefined knowledge base using natural language queries. Users will be able to interact with the Chabot through both text input and voice commands, providing a more intuitive and versatile user experience. The system will employ machine learning algorithms to understand user queries, extract relevant information from the knowledge base, and generate appropriate responses in real-time.

International Journal on Science and TechnologyVol. 16(2)
Openalex Percentile: Top 83%
Service-Oriented Architecture and Web Services
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