Normative population data for the Orthotics and Prosthetics User’s Survey (OPUS) Client Satisfaction with Services (CSS) module in Australia: A pilot study

On average, consumers were highly satisfied with the O&P services received. Given the ceiling effect, the OPUS-CSS may not adequately distinguish between consumers who were highly satisfied. These pilot data can help inform future research to identify the factors that most influence consumer satisfaction with O&P services.

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Publication Details

Journal
Prosthetics and Orthotics International
Published
2025-05-29
DOI
https://doi.org/10.1097/pxr.0000000000000456
Primary Topic
Patient Satisfaction in Healthcare
Type
article
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article

Normative population data for the Orthotics and Prosthetics User’s Survey (OPUS) Client Satisfaction with Services (CSS) module in Australia: A pilot study

Jessica Landers, Michael P. Dillon, Emily Ridgewell, Anastasia Haloulos
Prosthetics and Orthotics International
Patient Satisfaction in Healthcare
article

Normative population data for the Orthotics and Prosthetics User’s Survey (OPUS) Client Satisfaction with Services (CSS) module in Australia: A pilot study

Jessica Landers, Michael P. Dillon, Emily Ridgewell, Anastasia Haloulos
article en

Abstract

On average, consumers were highly satisfied with the O&P services received. Given the ceiling effect, the OPUS-CSS may not adequately distinguish between consumers who were highly satisfied. These pilot data can help inform future research to identify the factors that most influence consumer satisfaction with O&P services.

Prosthetics and Orthotics International
La Trobe University (AU)
No poverty
Openalex Percentile: Top 80%
Patient Satisfaction in Healthcare
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