The Impact of Leadership Style and Work Environment on Employee Performance: Work Motivation and Organizational Citizenship Behavior

This study investigates the impact of leadership style and work environment on employee performance, with a focus on the mediating roles of organizational work motivation and citizenship behavior (OCB). Employee performance outcomes are significantly influenced by leadership style and a positive work environment. In order to investigate this impact, the researcher focused on only one selected IT company. Leadership style, work environment, work motivation and organizational citizenship behavior play a pivotal determinant of the employee performance. A comprehensive literature review serves as the foundation for the research, including theories and empirical findings from leadership style, work environment, work motivation, organizational citizenship behavior and employee performance. A cross-sectional quantitative research framework applied for the conduct of this study. Data was collected through a structured questionnaire and the study used employs survey and Statistical Package for Social Sciences (SPSS) analysis for data collection and interpretation. The analyzed results indicate that there is a positive impact of leadership style and work environment on employee performance with the mediation effect of work motivation and organizational citizenship behavior. Consequently, this study provides significant implications for the company determining strategies to enhance employee performance and to retain the talented employees within the organization.