Strengthening Patient Experience Measurement and Improvement
This Viewpoint discusses approaches to improving the measurement of patient experience and use of this information in quality improvement efforts.
Authors
- Dale Shaller (ORCID: https://orcid.org/0000-0002-2732-5214)
- Richard David Evans (ORCID: https://orcid.org/0000-0001-6367-0560)
- Susan Edgman‐Levitan (ORCID: https://orcid.org/0000-0003-3612-9407)
- Ingrid M. Nembhard (ORCID: https://orcid.org/0000-0001-7696-4832)
Institutions
- NewYork–Presbyterian Hospital (US)
- Massachusetts General Hospital (US)
- University of Pennsylvania (US)
Publication Details
- Journal
- JAMA Health Forum
- Published
- 2025-05-30
- DOI
- https://doi.org/10.1001/jamahealthforum.2025.1223
- Primary Topic
- Patient Satisfaction in Healthcare
- Type
- article
- Field-Weighted Citation Impact
- 0.00