The Offices of the Registrar: The Milieu in Public Universities in Ghana

This study explored the administrative challenges of the Registrar’s Offices in Ghanaian public universities, focusing on staffing shortages, infrastructure deficits, procurement delays, and limited professional development. Using survey data from 200 administrative staff, the findings revealed that technological gaps and bureaucratic inefficiencies undermine service delivery. The study applied Institutional and Resource Dependency Theories to highlight how compliance pressures and resource constraints limit operational efficiency. Recommendations call for policy reforms, capacity-building, and ICT investment to strengthen administrative performance in higher education. This study extends the literature on university administration by offering contextual insights into the Ghanaian higher education system, an area underrepresented in global academic discourse. It highlights the nuanced challenges of administrative leadership in low-resource environments and proposes adaptable frameworks that other developing nations can emulate. Keywords: Registrar’s Office, Public Universities, Ghana, Administrative Challenges, Institutional Efficiency

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Publication Details

Journal
Journal of Education and Learning Technology
Published
2025-05-30
DOI
https://doi.org/10.38159/jelt.2025653
Primary Topic
Higher Education Governance and Development
Type
article
Field-Weighted Citation Impact
0.00
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article

The Offices of the Registrar: The Milieu in Public Universities in Ghana

Millicent Pimpong, Dorcas Darkoah Kyeremeh, Portia Benny-Coffie
Journal of Education and Learning Technology
Higher Education Governance and Development
article

The Offices of the Registrar: The Milieu in Public Universities in Ghana

Millicent Pimpong, Dorcas Darkoah Kyeremeh, Portia Benny-Coffie
article en

Abstract

This study explored the administrative challenges of the Registrar’s Offices in Ghanaian public universities, focusing on staffing shortages, infrastructure deficits, procurement delays, and limited professional development. Using survey data from 200 administrative staff, the findings revealed that technological gaps and bureaucratic inefficiencies undermine service delivery. The study applied Institutional and Resource Dependency Theories to highlight how compliance pressures and resource constraints limit operational efficiency. Recommendations call for policy reforms, capacity-building, and ICT investment to strengthen administrative performance in higher education. This study extends the literature on university administration by offering contextual insights into the Ghanaian higher education system, an area underrepresented in global academic discourse. It highlights the nuanced challenges of administrative leadership in low-resource environments and proposes adaptable frameworks that other developing nations can emulate. Keywords: Registrar’s Office, Public Universities, Ghana, Administrative Challenges, Institutional Efficiency

Journal of Education and Learning Technology
Employment and Social Development Canada (CA), University for Development Studies (GH)
Openalex Percentile: Top 86%
Higher Education Governance and Development
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