Investigating the Role of Orientation in Enhancing Student Experience within Online Learning

Abstract: This study evaluates a dual-track orientation program aimed at enhancing online learning readiness among first-year undergraduate students. The program combines a core module covering essential online readiness skills with personalized learning pathways based on self-assessment in six readiness dimensions. Results from 267 participants revealed a high completion rate and significant improvements in confidence, technical self-efficacy, and social inclusion awareness. Participants reported increased satisfaction and readiness for online learning. The findings highlight the dual-track program's effectiveness in supporting diverse student needs, providing an evidence-based model for enhancing online learning readiness.