Electronic government’s role in combating corruption in South Africa’s local governments

Corruption in public service framework has remained an incurable disease and is causing the delivery of inadequate services that ignite social service delivery protests.It has made social service protests to become a norm in South Africa's local government and their effects on social order and security, as well as economic growth have been given less academic attention.The study found that corruption in the form of bribery and nepotism is the leading corruption arrangements.Corruption practices were found to be prevalent because of poor effectiveness of leadership ethics, and the use of middle-persons during the delivery of basic services.The study found that the use of electonic government techniques presents potential opportuntinites in removing the use of middle-persons that entrecnh corruption in the public service framework.Electronic government system used in public service framework would enhance openness and transparency, accountability and responsiveness thus minismise cases of corruption practices and arrnagments.Electronic government was found to promote inclusivity and greater citizen participation.The study used qualitative research methodology, with secondary data sources from secondary sources.

Publication Details

Journal
International Journal of Development and Sustainability
Published
2025-01-01
DOI
https://doi.org/10.63212/ijds24092601
Primary Topic
E-Government and Public Services
Type
article
Field-Weighted Citation Impact
0.00
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article

Electronic government’s role in combating corruption in South Africa’s local governments

International Journal of Development and Sustainability
E-Government and Public Services
article

Electronic government’s role in combating corruption in South Africa’s local governments

article en

Abstract

Corruption in public service framework has remained an incurable disease and is causing the delivery of inadequate services that ignite social service delivery protests.It has made social service protests to become a norm in South Africa's local government and their effects on social order and security, as well as economic growth have been given less academic attention.The study found that corruption in the form of bribery and nepotism is the leading corruption arrangements.Corruption practices were found to be prevalent because of poor effectiveness of leadership ethics, and the use of middle-persons during the delivery of basic services.The study found that the use of electonic government techniques presents potential opportuntinites in removing the use of middle-persons that entrecnh corruption in the public service framework.Electronic government system used in public service framework would enhance openness and transparency, accountability and responsiveness thus minismise cases of corruption practices and arrnagments.Electronic government was found to promote inclusivity and greater citizen participation.The study used qualitative research methodology, with secondary data sources from secondary sources.

International Journal of Development and Sustainability
Peace, Justice and strong institutions
Openalex Percentile: Top 86%
E-Government and Public Services
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