Explaining the experience of telephone cardiopulmonary resuscitation in Kermanshah emergency medical dispatch: A qualitative, phenomenological study

Participants reported that T-CPR is often unsuccessful due to factors such as non-collaboration from bystanders or improper execution, stemming from low education levels, cultural barriers and a general lack of public awareness about emergency procedures. Successful T-CPR requires dispatchers to skillfully communicate with anxious bystanders and correct misconceptions that CPR may worsen the patient's condition. Additionally, fluency in various accents, improving public education, and implementing effective stress management strategies are essential for improving outcomes. Addressing these issues through better education and cultural change is vital for enhancing T-CPR effectiveness.