Surprisingly Helpful: The Introduction of Portal Practice Slots to Address the Inbasket Explosion
Despite no decrease in measured pajama time, most physicians reported that PPS improved their ability to complete asynchronous care and inbasket tasks in a timely manner during the workday. There was no significant change in the number of visits, visit hours, or RVUs generated. PPS appeared to be a successful tool to decrease the sense of "overwhelm" created by inbasket work and improve physician well-being.
Authors
- Eve A. Kerr (ORCID: https://orcid.org/0000-0002-8492-7086)
- James Henderson
- Julia Chen (ORCID: https://orcid.org/0000-0003-1278-7763)
- Audrey L. Fan
- Jennifer Reilly Lukela
- John Brinley
- Joel Scharboneau
Institutions
- VA Ann Arbor Healthcare System (US)
- Michigan Medicine (US)
Publication Details
- Journal
- Journal of General Internal Medicine
- Published
- 2025-05-29
- DOI
- https://doi.org/10.1007/s11606-025-09582-8
- Citations
- 1
- Primary Topic
- Primary Care and Health Outcomes
- Type
- article
- Field-Weighted Citation Impact
- 2.82