Surprisingly Helpful: The Introduction of Portal Practice Slots to Address the Inbasket Explosion

Despite no decrease in measured pajama time, most physicians reported that PPS improved their ability to complete asynchronous care and inbasket tasks in a timely manner during the workday. There was no significant change in the number of visits, visit hours, or RVUs generated. PPS appeared to be a successful tool to decrease the sense of "overwhelm" created by inbasket work and improve physician well-being.

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Publication Details

Journal
Journal of General Internal Medicine
Published
2025-05-29
DOI
https://doi.org/10.1007/s11606-025-09582-8
Citations
1
Primary Topic
Primary Care and Health Outcomes
Type
article
Field-Weighted Citation Impact
2.82
Controls
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article

Surprisingly Helpful: The Introduction of Portal Practice Slots to Address the Inbasket Explosion

Eve A. Kerr, James Henderson, Julia Chen, Audrey L. Fan et al.
1 citations
Journal of General Internal Medicine
Primary Care and Health Outcomes
2.82
article

Surprisingly Helpful: The Introduction of Portal Practice Slots to Address the Inbasket Explosion

Eve A. Kerr, James Henderson, Julia Chen, Audrey L. Fan, Jennifer Reilly Lukela, John Brinley, Joel Scharboneau
article en
1 citations

Abstract

Despite no decrease in measured pajama time, most physicians reported that PPS improved their ability to complete asynchronous care and inbasket tasks in a timely manner during the workday. There was no significant change in the number of visits, visit hours, or RVUs generated. PPS appeared to be a successful tool to decrease the sense of "overwhelm" created by inbasket work and improve physician well-being.

Journal of General Internal MedicineVol. 40(10)
VA Ann Arbor Healthcare System (US), Michigan Medicine (US)
Decent work and economic growth
Openalex Percentile: Top 11%
Primary Care and Health Outcomes
2.82
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Surprisingly Helpful: The Introduction of Portal Practice Slots to Address the Inbasket Explosion — Eve A. Kerr, James Henderson, et al. · Journal of General Internal Medicine (2025) | TGRS Research Map | TGRS