The effects of person-job fit of food delivery motorcycle riders on their job satisfaction and psychological well-being

Food delivery service has become more preferred by restaurant customers in recent years, which has caused restaurants to turn to the employment of food delivery motorcycle riders (FDMRs). However, they have difficult working circumstances and a large workforce turnover rate, which calls for a better understanding of their job satisfaction and psychological well-being. The research’s aim is to examine the effects of person-job fit on job satisfaction and psychological well-being through the Person-Job Fit Theory; and to determine the effects of job satisfaction of FDMRs on their psychological well-being levels through the Spillover theory. Using the convenience sampling method, data was collected through a questionnaire from 158 FDMRs in Izmir, Türkiye between July 30, 2023, and October 30, 2023. The scales' validity and reliability were assessed using exploratory factor analysis and Cronbach alpha values, respectively, and the hypotheses were tested using regression analyses. Findings indicate that FDMRs' person-job fit increases their job satisfaction and psychological well-being. They also demonstrate that their job satisfaction positively affects their psychological well-being. Additionally, it is concluded that the psychological well-being of FDMRs who work independently differs significantly from those working dependently. This is the first study in the literature to examine the person-job fit of FDMRs, who are becoming more common in the food and beverage business in the post-COVID-19 era, and to explain their fit, job satisfaction, and psychological well-being.