Determining mobile learning acceptance outside the classroom: an integrated acceptance model

Abstract Mobile learning can positively impact learning in different aspects, but the retention rate of mobile learning applications could be better. Based on the Technology Acceptance Model and the updated DeLone and McLean Information System Success Model, this study develops a novel model to examine the determinants of learners’ acceptance of mobile learning outside the classroom. Learning outside the classroom refers to voluntary learning activities that occur beyond the physical classroom and scheduled instructional time, including activities performed by both students and non-students (e.g., those not currently enrolled in educational institutions). Six hundred eighty-one adults in the U.S. participated in this study. We utilized structural equation modeling for data analysis. Results indicate that two quality dimensions, namely system quality (mobility and compatibility) and service quality, and two learners’ beliefs, namely perceived usefulness and perceived ease of use, play an essential role in m-learning acceptance outside the classroom.