Unveiling the nexus of organizational intelligence, resilience capacity and financial performance

Purpose This study synthesizes resource-based and knowledge-based theories with organizational learning principles to investigate the intricate relationships between organizational intelligence (OI), organizational resilience capacity (ORC) and financial performance (FP) within the technology-driven dynamics of modern organizations. By addressing the empirical gap, the research reveals the mediating role of ORC and explores the moderating impact of environmental turbulence. Design/methodology/approach Drawing on a sample of 318 manufacturing companies in Turkey, this study employs structural equation modeling (SEM) in AMOS to test the formulated hypotheses. Findings The study reveals a positive link between OI and ORC, with ORC significantly influencing FP and acting as a full mediator in this relationship. As a dynamic capability, OI notably contributes to financial success. However, when hypothesized to strengthen the OI-ORC link, environmental turbulence unexpectedly weakens this effect, clearly suggesting that heightened turbulence may constrain OI’s role in fostering resilience. Research limitations/implications Limited by its cross-sectional nature, the study suggests the need for longitudinal research for deeper insights. Further exploration is warranted for industry-specific applications and understanding leadership’s role in fostering OI and ORC. Practical implications Organizations are advised to prioritize the development of OI to enhance ORC. Strategies leveraging OI for ORC can improve decision-making, adaptability and overall financial outcomes. Originality/value Bridging gaps in the literature, the study presents a nuanced understanding of OI’s role in fostering ORC and improving FP, presenting implications for organizational strategies in the dynamic landscape shaped by technology. Offering practical insights, it underscores OI as a strategic capability with implications for ORC in turbulent environments.