The role of artificial intelligence in supporting agile human resource management: A study at Zain Iraq telecommunications company

This study aims to analyze the role of artificial intelligence in supporting agile human resource management functions through an applied study at Zain Iraq Telecommunications Company. The study adopted a descriptive-analytical approach, utilizing a questionnaire distributed to a purposive sample of 64 employees at Zain Iraq. Data were analyzed using the SPSS software. Significant relationship was found with artificial intelligence demands and agile human resource practices. Additionally, the research indicated that AI has a substantial effect on HR agility. It also highlighted shortcomings in technological equipment and compensation mechanisms, issues that need to be addressed. The research suggests investment in AI infrastructure, improvement in digital governance, and development of appropriate compensation and incentive mechanism in line with the requirements of agile management, so as to achieve flexible and perishable performance in workplace.

Authors

Publication Details

Journal
International Journal of Research in Human Resource Management
Published
2025-01-01
DOI
https://doi.org/10.33545/26633213.2025.v7.i1e.293
Primary Topic
Organizational and Employee Performance
Type
article
Field-Weighted Citation Impact
0.00
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article

The role of artificial intelligence in supporting agile human resource management: A study at Zain Iraq telecommunications company

Sahabuddin Latif, Omar Abdul Wahid Al-Maamouri, Muhammad Jumaa Alwan
International Journal of Research in Human Resource Management
Organizational and Employee Performance
article

The role of artificial intelligence in supporting agile human resource management: A study at Zain Iraq telecommunications company

Sahabuddin Latif, Omar Abdul Wahid Al-Maamouri, Muhammad Jumaa Alwan
article en

Abstract

This study aims to analyze the role of artificial intelligence in supporting agile human resource management functions through an applied study at Zain Iraq Telecommunications Company. The study adopted a descriptive-analytical approach, utilizing a questionnaire distributed to a purposive sample of 64 employees at Zain Iraq. Data were analyzed using the SPSS software. Significant relationship was found with artificial intelligence demands and agile human resource practices. Additionally, the research indicated that AI has a substantial effect on HR agility. It also highlighted shortcomings in technological equipment and compensation mechanisms, issues that need to be addressed. The research suggests investment in AI infrastructure, improvement in digital governance, and development of appropriate compensation and incentive mechanism in line with the requirements of agile management, so as to achieve flexible and perishable performance in workplace.

International Journal of Research in Human Resource ManagementVol. 7(1)
Decent work and economic growth
Openalex Percentile: Top 94%
Organizational and Employee Performance
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