Primary Caregivers’ Satisfaction with Healthcare of Children and Adolescents with Type 1 Diabetes Mellitus

Aim. The aim of this study is to investigate the satisfactionof primary caregivers of children and adolescentswith type 1 diabetes mellitus regarding healthcareservices.Methods. The study was conducted within the Associationof Children and Youth with Diabetes in theSarajevo Canton from October 23, 2021, to February28, 2022. The study included 50 primary caregivers,49 mothers and one father, with an average age of41.28 ± 5.64. A generic questionnaire for assessingparental satisfaction with healthcare provided totheir children, the PedsQLTM Healthcare SatisfactionGeneric Module, was used. The statistical analysesused to analyze the data included multiple linear regression,ANOVA test, and t-test.Results. Satisfaction with healthcare services wasassessed with average ratings on a scale of 0 to 100but with wide ranges of scores (59.46±24.34, rangingfrom 16.67 to 98.96). The results showed thattwo variables play a crucial role in predicting satisfactionwith healthcare services: meeting emotionalneeds (relative contribution=29.8) and satisfactionwith information (relative contribution=27.3).Conclusion. An individualized approach and a collaborationwith parents of children and adolescentswith type 1 diabetes mellitus are necessary to improvethe parental experience and their satisfactionwith healthcare services.