The Role of ChatGPT in Modern Human Resource Management: A Decision Support Perspective for Human Resource Allocation Problems
This paper explores the role of ChatGPT v4 as a decision-support tool in Human Resource Management (HRM), specifically focusing on its ability to solve Human Resource Allocation Problems (HRAP).ChatGPT's performance is evaluated across three classic HR allocation scenarios: the classic assignment problem, the classic assignment problem recognizing agent qualifications and the k-cardinality assignment problem.By using natural language to describe tasks as a manager would, the study simulates real-world HR decision-making.In addition, the solutions provided is verified by comparing them to results produced by a Python optimization solver.This method aims to verify that the output of the ChatGPT system is accurate and optimized relative to traditional optimization methods, providing a thorough evaluation of its performance.
Authors
- Fotios Panagiotopoulos (ORCID: https://orcid.org/0009-0007-8002-2873)
- Vassilios Chatzis (ORCID: https://orcid.org/0000-0003-3523-2613)
Institutions
- Democritus University of Thrace (GR)
Publication Details
- Published
- 2024-12-13
- DOI
- https://doi.org/10.1145/3716554.3716559
- Primary Topic
- AI and HR Technologies
- Type
- article
- Field-Weighted Citation Impact
- 0.00