Investigating Customer Involvement, Customer Engagement Dimensions, and Customer Loyalty in the Smartphone Industry: a Social Exchange Theory Perspective

Inderscience is a global company, a dynamic leading independent journal publisher disseminates the latest research across the broad fields of science, engineering and technology; management, public and business administration; environment, ecological economics and sustainable development; computing, ICT and internet/web services, and related areas.

Authors

Publication Details

Journal
International Journal of Bibliometrics in Business and Management
Published
2025-01-01
DOI
https://doi.org/10.1504/ijbbm.2025.10071542
Primary Topic
Digital Marketing and Social Media
Type
article
Field-Weighted Citation Impact
0.00
Controls
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article

Investigating Customer Involvement, Customer Engagement Dimensions, and Customer Loyalty in the Smartphone Industry: a Social Exchange Theory Perspective

Ubba Savita, Pinki Rani
International Journal of Bibliometrics in Business and Management
Digital Marketing and Social Media
article

Investigating Customer Involvement, Customer Engagement Dimensions, and Customer Loyalty in the Smartphone Industry: a Social Exchange Theory Perspective

Ubba Savita, Pinki Rani
article en

Abstract

Inderscience is a global company, a dynamic leading independent journal publisher disseminates the latest research across the broad fields of science, engineering and technology; management, public and business administration; environment, ecological economics and sustainable development; computing, ICT and internet/web services, and related areas.

International Journal of Bibliometrics in Business and ManagementVol. 1(1)
Openalex Percentile: Top 84%
Digital Marketing and Social Media
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