Harnessing cognitive diversity in the age of AI

Key digested message As the workforce is catapulted from the pivotal societal changes of the Digital Revolution into the Intelligence Revolution, the impact of AI dominates conversations across the workplace. At all levels of seniority, AI is changing how we operate, confronting our people with big existential questions as leaders must predict how to stay ahead of the competitive curve. In the next decade, the pace of change will transform work in ways we can’t yet imagine. What will truly set an organisation apart is their leaders’ ability to amplify the talents of diverse, adaptive teams to profit from emerging opportunities and solve problems of increasing complexity. Success won’t be determined simply by an ability to keep up with technology, but by leaders who can harness the diversity of human capability that AI is, so far, unable to replicate. This article looks at the role that occupational psychologists can play in identifying, developing and recruiting for the human-centred strengths – such as empathy, objectivity, relationship management – that stand out as being critical to success in the Intelligence Revolution.