The Effect of Job Satisfaction on Turnover Intention with Organizational Commitment as a Mediation Variable

The study was conducted with the aim of determining the Effect of Job Satisfaction on Turnover Intention with Organizational Commitment as a Mediating Variable (Case Study of Generation Z in Jakarta).This descriptive study uses a quantitative approach, with a research sample of 200 Gen Z respondents in Jakarta.The research analysis uses Structural Equation Modeling (SEM).The results of the study stated that job satisfaction has an influence on turnover intention.This is stated that the higher the job satisfaction, the lower the level of turnover intention.Organizational commitment has no effect on turnover intention.This is stated that there are changes that can trigger employees to seek new opportunities, even if they have high commitment and feel that there is no opportunity to develop or advance in their careers, employees will feel frustrated and look for work elsewhere.Organizational commitment has an effect and strengthens the influence of job satisfaction on turnover intention.This is because high job satisfaction can increase an employee's sense of obligation to the organization.

Authors

Publication Details

Journal
Pakistan Journal of Life and Social Sciences (PJLSS)
Published
2025-01-01
DOI
https://doi.org/10.57239/pjlss-2025-23.1.00694
Primary Topic
Healthcare Education and Workforce Issues
Type
article
Field-Weighted Citation Impact
0.00
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article

The Effect of Job Satisfaction on Turnover Intention with Organizational Commitment as a Mediation Variable

Yonathan Christian Pahlawan Hutapea
Pakistan Journal of Life and Social Sciences (PJLSS)
Healthcare Education and Workforce Issues
article

The Effect of Job Satisfaction on Turnover Intention with Organizational Commitment as a Mediation Variable

Yonathan Christian Pahlawan Hutapea
article en

Abstract

The study was conducted with the aim of determining the Effect of Job Satisfaction on Turnover Intention with Organizational Commitment as a Mediating Variable (Case Study of Generation Z in Jakarta).This descriptive study uses a quantitative approach, with a research sample of 200 Gen Z respondents in Jakarta.The research analysis uses Structural Equation Modeling (SEM).The results of the study stated that job satisfaction has an influence on turnover intention.This is stated that the higher the job satisfaction, the lower the level of turnover intention.Organizational commitment has no effect on turnover intention.This is stated that there are changes that can trigger employees to seek new opportunities, even if they have high commitment and feel that there is no opportunity to develop or advance in their careers, employees will feel frustrated and look for work elsewhere.Organizational commitment has an effect and strengthens the influence of job satisfaction on turnover intention.This is because high job satisfaction can increase an employee's sense of obligation to the organization.

Pakistan Journal of Life and Social Sciences (PJLSS)Vol. 23(1)
Decent work and economic growth
Openalex Percentile: Top 72%
Healthcare Education and Workforce Issues
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