Knowledge is power: understandings of accessibility from mental health service providers in ethnically diverse communities

This study highlights the multifaceted understandings of service accessibility. Uniting perspectives was the necessity for services to proactively take responsibility for disseminating knowledge regarding service access to ethnically diverse communities, recognising that the availability of services is not equally learned. Participants highlighted the value of authentic connection, supported by a willingness from clinicians to self-reflect and challenge internal biases and assumptions. Mainstream services were encouraged to dismantle the institutionally racist foundations, challenge established power structures and meaningfully promote those with diverse cultural experiences to service leadership positions.