Blockchain Meets AI: Future of Decentralized Digital Commerce with ONDC

Blockchain combined with Artificial Intelligence within the Open Network for Digital Commerce (ONDC) executes a transformation of decentralized digital commerce operations through systems improving both security capabilities and transparency while boosting performance rates and user experience quality. The combination of Blockchain and Artificial Intelligence provides secure transaction automation using smart contracts with longtime data protection plus tailored vendor matching along with fraud prevention and instant customer service capabilities. The research unites predictive analytical capabilities from Artificial Intelligence with decentralized blockchain identity validation systems to enhance operational trust and efficiency. The resulting system provides enhanced transaction security with reduced fraud and automated payments based on smart contracts as well as simplified returns procedures and peak vendor visibility which drives improved customer satisfaction in a more competitive market. AI and Blockchain together at ONDC establish a secure marketplace which delivers efficient customer-driven digital commerce while fundamentally reshaping online shopping operations.

Authors

Publication Details

Published
2025-04-17
DOI
https://doi.org/10.1109/incacct65424.2025.11011287
Primary Topic
Blockchain Technology Applications and Security
Type
article
Field-Weighted Citation Impact
0.00
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article

Blockchain Meets AI: Future of Decentralized Digital Commerce with ONDC

M Manikandan, K Elavarasi, E Hariharan
Blockchain Technology Applications and Security
article

Blockchain Meets AI: Future of Decentralized Digital Commerce with ONDC

M Manikandan, K Elavarasi, E Hariharan
article en

Abstract

Blockchain combined with Artificial Intelligence within the Open Network for Digital Commerce (ONDC) executes a transformation of decentralized digital commerce operations through systems improving both security capabilities and transparency while boosting performance rates and user experience quality. The combination of Blockchain and Artificial Intelligence provides secure transaction automation using smart contracts with longtime data protection plus tailored vendor matching along with fraud prevention and instant customer service capabilities. The research unites predictive analytical capabilities from Artificial Intelligence with decentralized blockchain identity validation systems to enhance operational trust and efficiency. The resulting system provides enhanced transaction security with reduced fraud and automated payments based on smart contracts as well as simplified returns procedures and peak vendor visibility which drives improved customer satisfaction in a more competitive market. AI and Blockchain together at ONDC establish a secure marketplace which delivers efficient customer-driven digital commerce while fundamentally reshaping online shopping operations.

Openalex Percentile: Top 84%
Blockchain Technology Applications and Security
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