The Cure for Talking: Transactional Analysis and AI to Optimize Executive Communication

This article presents “The Cure for Talking,” a pioneering conceptual framework that blends Transactional Analysis (TA) with Artificial Intelligence (AI), to produce a TA-AI Bot designed to optimize executive communication. Here, the medium of interest is written emails. The TA-AI Bot aims to change behavior through the reinforcement mechanism of repetition. The feedback system of the TA-AI Bot is designed to enhance users’ self-awareness and communication quality, that is, identification and shifting of ego states to approximate better communication; and recognition of rhetorical appeals that typify their exchanges with others. Validation of “The Cure for Talking” will require iterative research.

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Publication Details

Journal
Business and Professional Communication Quarterly
Published
2025-05-28
DOI
https://doi.org/10.1177/23294906251336720
Primary Topic
Transactional Analysis in Psychotherapy
Type
article
Field-Weighted Citation Impact
0.00
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article

The Cure for Talking: Transactional Analysis and AI to Optimize Executive Communication

Lehlohonolo Makhabane Tabane
Business and Professional Communication Quarterly
Transactional Analysis in Psychotherapy
article

The Cure for Talking: Transactional Analysis and AI to Optimize Executive Communication

Lehlohonolo Makhabane Tabane
article en

Abstract

This article presents “The Cure for Talking,” a pioneering conceptual framework that blends Transactional Analysis (TA) with Artificial Intelligence (AI), to produce a TA-AI Bot designed to optimize executive communication. Here, the medium of interest is written emails. The TA-AI Bot aims to change behavior through the reinforcement mechanism of repetition. The feedback system of the TA-AI Bot is designed to enhance users’ self-awareness and communication quality, that is, identification and shifting of ego states to approximate better communication; and recognition of rhetorical appeals that typify their exchanges with others. Validation of “The Cure for Talking” will require iterative research.

Business and Professional Communication Quarterly
University of the Witwatersrand (ZA)
Openalex Percentile: Top 84%
Transactional Analysis in Psychotherapy
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