The Cure for Talking: Transactional Analysis and AI to Optimize Executive Communication
This article presents “The Cure for Talking,” a pioneering conceptual framework that blends Transactional Analysis (TA) with Artificial Intelligence (AI), to produce a TA-AI Bot designed to optimize executive communication. Here, the medium of interest is written emails. The TA-AI Bot aims to change behavior through the reinforcement mechanism of repetition. The feedback system of the TA-AI Bot is designed to enhance users’ self-awareness and communication quality, that is, identification and shifting of ego states to approximate better communication; and recognition of rhetorical appeals that typify their exchanges with others. Validation of “The Cure for Talking” will require iterative research.
Authors
- Lehlohonolo Makhabane Tabane (ORCID: https://orcid.org/0009-0006-2742-5342)
Institutions
- University of the Witwatersrand (ZA)
Publication Details
- Journal
- Business and Professional Communication Quarterly
- Published
- 2025-05-28
- DOI
- https://doi.org/10.1177/23294906251336720
- Primary Topic
- Transactional Analysis in Psychotherapy
- Type
- article
- Field-Weighted Citation Impact
- 0.00