Pengaruh Kualitas Produk, Citra Merek Dan Kepercayaan Merek Terhadap Keputusan Pembelian Layanan Internet Telkom Indihome

This study aims to determine the effect of Product Quality, Brand Image and Brand Trust on the Purchase Decision of Telkom Indihome Internet Services on customers in Tanjung Sari Village. This study uses associative research, namely research that aims to determine the relationship between two or more variables, where the variables are measured using a Likert scale. This study uses a sample of users or customers who use Telkom Indihome Internet Services in Tanjung Sari Village with a sample of 87 people. Based on the results of the study, it was concluded that Product Quality (X1), Brand Image (X2) and Brand Trust (X3) together (simultaneously) have a significant influence on the Purchase Decision of Telkom Indihome Internet Services on customers in Tanjung Sari Village

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Publication Details

Journal
RIGGS Journal of Artificial Intelligence and Digital Business
Published
2025-05-18
DOI
https://doi.org/10.31004/riggs.v4i2.578
Primary Topic
Consumer Behavior and Marketing Influence
Type
article
Field-Weighted Citation Impact
0.00
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article

Pengaruh Kualitas Produk, Citra Merek Dan Kepercayaan Merek Terhadap Keputusan Pembelian Layanan Internet Telkom Indihome

Amrin Mulia Utama Nst, Fabillah Isna Farah Sebayang
RIGGS Journal of Artificial Intelligence and Digital Business
Consumer Behavior and Marketing Influence
article

Pengaruh Kualitas Produk, Citra Merek Dan Kepercayaan Merek Terhadap Keputusan Pembelian Layanan Internet Telkom Indihome

Amrin Mulia Utama Nst, Fabillah Isna Farah Sebayang
article en

Abstract

This study aims to determine the effect of Product Quality, Brand Image and Brand Trust on the Purchase Decision of Telkom Indihome Internet Services on customers in Tanjung Sari Village. This study uses associative research, namely research that aims to determine the relationship between two or more variables, where the variables are measured using a Likert scale. This study uses a sample of users or customers who use Telkom Indihome Internet Services in Tanjung Sari Village with a sample of 87 people. Based on the results of the study, it was concluded that Product Quality (X1), Brand Image (X2) and Brand Trust (X3) together (simultaneously) have a significant influence on the Purchase Decision of Telkom Indihome Internet Services on customers in Tanjung Sari Village

RIGGS Journal of Artificial Intelligence and Digital BusinessVol. 4(2)
Medan Area University (ID)
Openalex Percentile: Top 86%
Consumer Behavior and Marketing Influence
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