A Cross‐Sectional Study of Patients Satisfaction With the Pharmacy Services at the 108 Military Central Hospital: Determinants and Implications
The findings based on the comprehensive questionnaire with 22 items grouped into four factors showed that there were available determinants that needed improvement. Enhancing the quality of the strongest impact aspects of patient satisfaction should be done comprehensively and synchronously. In the case of limited resources, prioritizing actions in phases of time could make them more actionable and beneficial.
Authors
- Do Xuan Thang (ORCID: https://orcid.org/0000-0001-6248-2568)
- Thuy Thu Le (ORCID: https://orcid.org/0000-0002-3696-6785)
- Hoàng Anh Tuấn
- Cuc Thi Thu Nguyen (ORCID: https://orcid.org/0000-0002-6893-5430)
- D. Phuong
- Trung Nguyen Duc (ORCID: https://orcid.org/0000-0002-9478-6061)
Institutions
- Hanoi University of Pharmacy (VN)
- 108 Military Central Hospital (VN)
Publication Details
- Journal
- Health Science Reports
- Published
- 2025-05-01
- DOI
- https://doi.org/10.1002/hsr2.70868
- Citations
- 5
- Primary Topic
- Patient Satisfaction in Healthcare
- Type
- article
- Field-Weighted Citation Impact
- 14.08