Quality Management Systems' Impact on DepEd SOCCSKSARGEN Educational Governance and Performance

This paper investigates how Quality Management Systems (QMS) affect educational governance and performance in the Department of Education (DepEd) SOCCSKSARGEN Region.QMS acts as a tool in the framework of public education reform to support responsibility, promote service delivery, and enable continuous institutional development.This study evaluates system-level results-specifically access, equity, quality, resiliency, and well-being-by means of the deployment of Quality Management Systems (QMS) in eight Schools Division Offices (SDOs), thereby assessing the influence of Total Quality Management (TQM) concepts and governance frameworks.The results show a notable link between improved customer happiness, staff involvement, and higher educational service standards and excellent QMS compliance.QMS is a driver for better governance and performance in basic education, not only a compliance instrument.