Unveiling silent struggles of workplace bullying: a qualitative phenomenological study from Middle-Eastern context

Abstract Background In Oman, research on workplace bullying remains in its nascent stage, with a notable lack of qualitative studies that delve into the lived experiences of victims. This qualitative phenomenological study seeks to address this gap by exploring the lived experiences and consequences of workplace bullying among Omani victims. Methods Data were collected from Omani employees from diverse professional backgrounds through in-depth interviews, and the data were analysed based on interpretive phenomenological analysis using NVivo software. Results The results revealed key themes of the consequences of workplace bullying, highlighting the emotional, psychological and physical health issues, spillover effects to family, absenteeism, low performance and intention to quit. Additionally, lack of awareness and support systems were found to exacerbate the victims' sufferings. Conclusion This study explored the impact of workplace bullying among Omani employees in pursuit of the United Nations SDG goals 8 (decent work and economic growth). The findings underscore the urgent need for culturally sensitive anti-bullying policies, awareness programs and support systems within organizations in Oman. This study contributes to the growing body of literature on workplace bullying in the Middle-Eastern context, offering insights for policymakers, and human resource professionals to create a safer and inclusive work environment in Oman.