Aplicação Prática das Heurísticas de Nielsen na Avaliação de um Sistema de Análise da Não Conformidade de Softwares com a LGPD

In recent years, technological advancements have markedly intensifiedthe collection, processing, and storage of personal data, makingit essential for current systems to conform to Brazil’s General DataProtection Law (Lei Geral de Proteção de Dados — LGPD) to ensurelegal compliance and effectively safeguard user privacy. This paperexplores the practical application of Nielsen’s usability heuristics inevaluating the Adequa 2.0 system, a tool developed to identify softwareproducts’ non-compliance with the LGPD. Adequa 2.0 seeksto automate the assessment process through a dynamic questionnairethat fosters effective and intuitive user interaction. Usabilitywas measured using Nielsen’s 10 heuristics. Tests were carried outwith students in the technical Informatics program at the FederalCenter for Technological Education of Minas Gerais (CEFET-MG),Leopoldina campus, who used the tool to evaluate their projects’compliance with the LGPD. The findings underscore the importanceof uniting regulatory requirements with best practices in interfacedesign to ensure LGPD conformity without compromising userexperience.