Achieving a Sea Change in World-Class Care, from Safety to Sustainability

Global healthcare has become exceedingly complex-clinically, financially, administratively, and even politically. While the international patient safety movement has yielded significant benefits worldwide, there remains a concerning prevalence of unsafe and substandard care. In this article, leaders of The Joint Commission and Joint Commission International (JCI), the world's largest accreditor and performance-improvement enterprise, highlight key areas of focus-from capacity strengthening to healthcare equity and sustainability-and share insights on achieving zero patient harm.