‘Getting it write’ in an era of online electronic health records access in primary care: A qualitative study exploring the needs and requirements of underserved patients and carers
To fully realise the benefits of patient online records access, it is important for consultation notes to be written in a way that patients find meaningful, while maintaining their clinical integrity. To optimise NHS England's investment in this policy and avoid exacerbating health inequalities, it is essential to ensure all patients can access the benefits of online access to their EHR. Healthcare professionals need to be supported to manage the challenges of writing consultation notes for patient audiences, while continuing to maintain effective clinical care.
Authors
- Goran Nenadić (ORCID: https://orcid.org/0000-0003-0795-5363)
- Brian McMillan (ORCID: https://orcid.org/0000-0002-0683-3877)
- Lindsey Brown (ORCID: https://orcid.org/0009-0004-7332-1320)
- Charlotte Blease (ORCID: https://orcid.org/0000-0002-0205-1165)
- Gail Davidge (ORCID: https://orcid.org/0000-0002-8241-3428)
- Caroline Sanders (ORCID: https://orcid.org/0000-0002-0539-928X)
Institutions
- Uppsala University (SE)
- Manchester Academic Health Science Centre (GB)
- University of Manchester (GB)
Publication Details
- Journal
- Patient Education and Counseling
- Published
- 2025-05-27
- DOI
- https://doi.org/10.1016/j.pec.2025.109192
- Primary Topic
- Electronic Health Records Systems
- Type
- article
- Field-Weighted Citation Impact
- 0.00
Funders
- National Institute for Health and Care Research
- Department of Health and Social Care
- NIHR School for Primary Care Research