THE INFLUENCE OF DIGITAL MARKETING ON VISITING DECISIONS AND VISITOR SATISFACTION AS A MEDIATING VARIABLE AT TAMAN MINI INDONESIA INDAH, JAKARTA, INDONESIA

Digital marketing has become essential in the tourism industry, including attracting visitors to tourist destinations such as Taman Mini Indonesia Indah. This study aims to analyze the effect of digital marketing on the decision to visit Taman Mini Indonesia Indah, with visitor satisfaction as a mediating variable. The method used in this study is a quantitative approach with path analysis, which allows researchers to test the direct and indirect relationships between the variables studied. The research sample was 150 respondents selected through a questionnaire that measured digital marketing, visiting decisions, and visitor satisfaction using a 5-point Likert scale. The results of the validity and reliability tests showed that all question items in the questionnaire were valid and reliable. The path analysis shows that digital marketing significantly affects visitor satisfaction (tstatistic = 8.142, p-value = 0.000) and visiting decisions (t-statistic = 8.477, p-value = 0.000). In addition, visitor satisfaction acts as a significant mediating variable between digital marketing and visiting decisions (t-statistic = 4.866, p-value = 0.000). These findings suggest that digital marketing influences the decision to see directly and through visitor satisfaction as an intermediary. Based on the study's results, it is recommended that Taman Mini Indonesia Indah strengthen its digital marketing strategy to increase visitor satisfaction and motivate visitors to return. Further research can explore other factors influencing the decision to visit with a broader sample.

Authors

Publication Details

Journal
International Journal of Education, Business and Economics Research.
Published
2025-01-01
DOI
https://doi.org/10.59822/ijeber.2025.5311
Primary Topic
Digital Marketing and Social Media
Type
article
Field-Weighted Citation Impact
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article

THE INFLUENCE OF DIGITAL MARKETING ON VISITING DECISIONS AND VISITOR SATISFACTION AS A MEDIATING VARIABLE AT TAMAN MINI INDONESIA INDAH, JAKARTA, INDONESIA

Haryo Wicaksono, Florensia Herienda, Ervina Taviprawati, Robiatul Adawiyah et al.
International Journal of Education, Business and Economics Research.
Digital Marketing and Social Media
article

THE INFLUENCE OF DIGITAL MARKETING ON VISITING DECISIONS AND VISITOR SATISFACTION AS A MEDIATING VARIABLE AT TAMAN MINI INDONESIA INDAH, JAKARTA, INDONESIA

Haryo Wicaksono, Florensia Herienda, Ervina Taviprawati, Robiatul Adawiyah, Pricilia Johani Sakti
article en

Abstract

Digital marketing has become essential in the tourism industry, including attracting visitors to tourist destinations such as Taman Mini Indonesia Indah. This study aims to analyze the effect of digital marketing on the decision to visit Taman Mini Indonesia Indah, with visitor satisfaction as a mediating variable. The method used in this study is a quantitative approach with path analysis, which allows researchers to test the direct and indirect relationships between the variables studied. The research sample was 150 respondents selected through a questionnaire that measured digital marketing, visiting decisions, and visitor satisfaction using a 5-point Likert scale. The results of the validity and reliability tests showed that all question items in the questionnaire were valid and reliable. The path analysis shows that digital marketing significantly affects visitor satisfaction (tstatistic = 8.142, p-value = 0.000) and visiting decisions (t-statistic = 8.477, p-value = 0.000). In addition, visitor satisfaction acts as a significant mediating variable between digital marketing and visiting decisions (t-statistic = 4.866, p-value = 0.000). These findings suggest that digital marketing influences the decision to see directly and through visitor satisfaction as an intermediary. Based on the study's results, it is recommended that Taman Mini Indonesia Indah strengthen its digital marketing strategy to increase visitor satisfaction and motivate visitors to return. Further research can explore other factors influencing the decision to visit with a broader sample.

International Journal of Education, Business and Economics Research.Vol. 05(03)
Openalex Percentile: Top 85%
Digital Marketing and Social Media
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