Emotional labor (KELS®11): scale development and validation in the Korean context
KELS®11 is a validated and reliable measurement tool designed to assess the intensity and magnitude of emotional labor in the workplace. The revised tool reflects critical considerations in the development of emotional labor measurement scales.
Authors
- Han Song (ORCID: https://orcid.org/0000-0001-6000-1572)
- Jin‐Ha Yoon (ORCID: https://orcid.org/0000-0003-4198-2955)
- Da-Yee Jeung (ORCID: https://orcid.org/0000-0003-4730-8814)
- Hyoung‐Ryoul Kim (ORCID: https://orcid.org/0000-0001-7535-3140)
- Sung‐Soo Oh (ORCID: https://orcid.org/0000-0003-0801-3052)
- Dae-Sung Hyun (ORCID: https://orcid.org/0000-0002-3911-3913)
- Hee-Tae Kang (ORCID: https://orcid.org/0000-0002-8470-814X)
- Sang Baek Koh (ORCID: https://orcid.org/0000-0001-5609-6521)
- Chunhui Suh (ORCID: https://orcid.org/0000-0002-6077-5380)
- Sei Jin Chang (ORCID: https://orcid.org/0000-0001-9347-3592)
- Inah Kim (ORCID: https://orcid.org/0000-0001-9221-5831)
Institutions
- Inje University (KR)
- Hanyang Women's University (KR)
- Yonsei University (KR)
- Chosun University Hospital (KR)
- Wonju Severance Christian Hospital (KR)
- Inje University Busan Paik Hospital (KR)
- National Health Insurance Service (KR)
- The Catholic University of Korea Seoul St. Mary's Hospital (KR)
- Hanyang University (KR)
Publication Details
- Journal
- Annals of Occupational and Environmental Medicine
- Published
- 2025-05-07
- DOI
- https://doi.org/10.35371/aoem.2025.37.e13
- Citations
- 1
- Primary Topic
- Emotional Labor in Professions
- Type
- article
- Field-Weighted Citation Impact
- 4.20
Funders
- Occupational Safety and Health Research Institute