IMPACT OF NETWORK CONNECTIVITY ON CUSTOMER SATISFACTION IN 3G AND 4G MOBILE PHONE SERVICES

Purpose - This article aims to investigate the relationship between network connectivity and customer satisfaction in 3G and 4G mobile phone services. This impact of factor, indicates that consumer preference in mobile phone services.

Authors

Publication Details

Journal
Journal of Informatics Education and Research
Published
2025-05-26
DOI
https://doi.org/10.52783/jier.v5i2.2813
Primary Topic
Technology Adoption and User Behaviour
Type
article
Field-Weighted Citation Impact
0.00
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article

IMPACT OF NETWORK CONNECTIVITY ON CUSTOMER SATISFACTION IN 3G AND 4G MOBILE PHONE SERVICES

Anurag K. Srivastava
Journal of Informatics Education and Research
Technology Adoption and User Behaviour
article

IMPACT OF NETWORK CONNECTIVITY ON CUSTOMER SATISFACTION IN 3G AND 4G MOBILE PHONE SERVICES

Anurag K. Srivastava
article en

Abstract

Purpose - This article aims to investigate the relationship between network connectivity and customer satisfaction in 3G and 4G mobile phone services. This impact of factor, indicates that consumer preference in mobile phone services.

Journal of Informatics Education and ResearchVol. 5(2)
Openalex Percentile: Top 88%
Technology Adoption and User Behaviour
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IMPACT OF NETWORK CONNECTIVITY ON CUSTOMER SATISFACTION IN 3G AND 4G MOBILE PHONE SERVICES — Anurag K. Srivastava · Journal of Informatics Education and Research (2025) | TGRS Research Map | TGRS