IMPACT OF NETWORK CONNECTIVITY ON CUSTOMER SATISFACTION IN 3G AND 4G MOBILE PHONE SERVICES
Purpose - This article aims to investigate the relationship between network connectivity and customer satisfaction in 3G and 4G mobile phone services. This impact of factor, indicates that consumer preference in mobile phone services.
Authors
- Anurag K. Srivastava (ORCID: https://orcid.org/0000-0003-3518-8018)
Publication Details
- Journal
- Journal of Informatics Education and Research
- Published
- 2025-05-26
- DOI
- https://doi.org/10.52783/jier.v5i2.2813
- Primary Topic
- Technology Adoption and User Behaviour
- Type
- article
- Field-Weighted Citation Impact
- 0.00