Digital DNAs and Ingenuity Ecosystems: Advancing Telepresence Capabilities and MIS Platforms Usage to Enrich, Expand, and Reinforce Remote NDE Technical and Strategic Support Processes on Milestone Projects

For over two decades, the digital DNA of the two organizations described in the four Milestone Projects Use Cases included in this paper has served not only as the cohesion element that brings together an integrated and dynamic ingenuity ecosystem but also as the catalyzer of consistent innovations in telepresence technologies and digital platforms that leverage the use of state of the art (SoTA) knowledge and digital technologies. Milestone projects are those developments that, at the time of their creation, comprise a series of unprecedented characteristics or challenges in an industrial sector or geographic region. Milestone projects are always a source of important opportunities for research, innovation, learning, and technological development The purpose of this research article and its associated detailed presentation is to share both successful best practices and our exploration of the state-of-the-art technologies that may enable other organizations to confidently enrich, expand, and reinforce remote technical and strategic support processes on the milestone projects that are often associated with digitally transformed NDE processes and systems.