Enhancing SEAIT’s School Fund Management Through a Transparent and User-Friendly Donation System: A Qualitative Study using Human-Computer Interaction (HCI)

This study explores how integrating Human-Computer Interaction (HCI) principles into a transparent and user-friendly digital donation system can enhance fund management at the South East Asian Institute of Technology (SEAIT). Amid growing global and national reliance on digital platforms, many educational institutions continue to face low stakeholder engagement due to poor usability and lack of transparency. In the Philippines, and particularly in Mindanao, schools still largely depend on manual or outdated systems, which hinder donor trust and effective fund utilization. SEAIT, reflecting these broader challenges, reports increasing calls from donors and stakeholders for a more accessible, transparent giving platform. Using a qualitative approach, this study gathers insights from administrative and financial staff to identify design gaps and user needs, aiming to propose a system that builds trust and encourages active stakeholder participation.