Online Shopping Market Analysis Using CHAID Algorithm
With the modern speed of the digital marketplace, online businesses have to be aware of consumer behavior in order to compete in the online retail business. This project analyses the online shopping marketplace by applying the CHAID algorithm, determining many factors that lead towards consumer buying behavior. The analysis is carried out based on a very large dataset capturing customer demographics, browse patterns, purchase history, and preferred products. Using CHAID, this research identifies significant interactions between these variables and segmented the market into various subgroups of consumers, each coming with typical characteristics and behaviors. Such consumer groups would be very enlightening regarding the ways in which age, location, or browsing habits affect shopping behavior. Segmentation allows businesses to establish focused, personalized marketing strategies that can be related to increased customer engagement, proper product placement for each customer, leading to increased customer satisfaction and sales. Along with CHAID, other prominent advanced algorithms are SVM, ID3, GBDT, XGBoost, and many more; while the techniques of clustering aim at enhancing the accuracy of classification and forecasting. These models further refine the understanding of consumer patterns and behaviors, enabling more precise predictions of future trends. Ultimately, this project provides a blueprint for businesses to realize data-driven insights into improving online shopping experience, which impacts both customer retention and profitability.
Authors
- K. Saranya (ORCID: https://orcid.org/0000-0003-2790-8185)
- M Mithun
- M Issac Markson
- S Khalith
Publication Details
- Published
- 2025-04-23
- DOI
- https://doi.org/10.1109/icict64420.2025.11004740
- Citations
- 1
- Primary Topic
- Customer churn and segmentation
- Type
- article
- Field-Weighted Citation Impact
- 2.07