Addressing the Challenges of Mental Health Conversations with Large Language Models

Virtual Mental Health Assistants offer a promising solution to address the growing demand for accessible and scalable mental healthcare. However, existing dialogue generation models struggle with the complexities inherent in mental health conversations. In this paper, we explore the limitations of current Medical Dialogue Generation models by conducting experiments on the large language model ChatMGL. We propose modifications to ChatMGL, including fine-tuning the model on a mental health dataset without proximal policy optimization and incorporating dialogue act labels, to enhance its ability to handle the complex nature of mental health dialogues. Our results demonstrate that these modifications outperform baseline models in terms of ROUGE and BERT scores. Our work suggests that specialized fine-tuning and incorporating domain-specific knowledge can improve the efficacy of virtual assistants for mental health support.

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Published
2025-05-08
DOI
https://doi.org/10.1145/3701716.3718374
Primary Topic
Digital Mental Health Interventions
Type
article
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article

Addressing the Challenges of Mental Health Conversations with Large Language Models

Surendrabikram Thapa, Siddhant Bikram Shah, Imran Razzak, Usman Naseem et al.
Digital Mental Health Interventions
article

Addressing the Challenges of Mental Health Conversations with Large Language Models

Surendrabikram Thapa, Siddhant Bikram Shah, Imran Razzak, Usman Naseem, Shuvam Shiwakoti
article en

Abstract

Virtual Mental Health Assistants offer a promising solution to address the growing demand for accessible and scalable mental healthcare. However, existing dialogue generation models struggle with the complexities inherent in mental health conversations. In this paper, we explore the limitations of current Medical Dialogue Generation models by conducting experiments on the large language model ChatMGL. We propose modifications to ChatMGL, including fine-tuning the model on a mental health dataset without proximal policy optimization and incorporating dialogue act labels, to enhance its ability to handle the complex nature of mental health dialogues. Our results demonstrate that these modifications outperform baseline models in terms of ROUGE and BERT scores. Our work suggests that specialized fine-tuning and incorporating domain-specific knowledge can improve the efficacy of virtual assistants for mental health support.

Northeastern University (US), UNSW Sydney (AU), Mohamed bin Zayed University of Artificial Intelligence (AE), Virginia Tech (US), Macquarie University (AU)
Quality Education
Openalex Percentile: Top 88%
Digital Mental Health Interventions
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