RMSColCred: Evaluating the Efficacy of a Web and Mobile-Based Requests and Monitoring System with SMS Notifications for College Credentials

The RMSColCred: Evaluating the Efficacy of a Web and Mobile-Based Requests and Monitoring System with SMS Notifications for College Credentials addressed the need for automated credential management, prompted by the continuous advancement of technology and the challenges intensified by the COVID–19 pandemic. The system was built using HTML, CSS, PHP, and JavaScript, with MySQL for database management. The Agile development methodology was employed to ensure flexibility and iterative improvements throughout the project lifecycle. A quantitative approach was used to assess the system’s efficacy among its users, including college students, program heads, the registrar, and the cashier in terms of perceived usefulness, ease of use, and economic benefits. The research applied the Analysis of Variance (ANOVA) test, Post-Hoc Analysis, and Slovin's formula, determining the appropriate sample size. The results indicated that the system significantly improved the speed of processing credential requests, enhanced user accessibility, and reduced administrative workload. Findings revealed that RMSColCred significantly improved request processing times, enhanced accessibility for users, and reduced the administrative workload. The study concludes that the system effectively enhances operational efficiency, streamlines credential-related tasks, and provides cost-saving benefits, making it a valuable tool for modern academic institutions in managing credentials through web and mobile platforms integrated with SMS notifications.