Analysis of training needs of professional development of senior civil servants in the Republic of Serbia

One key resource for efficient public administration is a senior civil servant (SCS), who plays a fundamental role in integrating political decisions into administrative implementation. Therefore, the state's investment in their professional development and training is vital for the quality of public administration services. In order to achieve a high quality of public services, it is necessary to determine the real need for professional development of civil servants in managerial positions. After surveying 110 SCSs in Serbia, the results show that they generally positively evaluate the proposed features of the training program, with a particularly high level of agreement for the elements of practical application, use of technology, interactivity and creative thinking. The highest percentage of strong agreement was recorded for practical examples and enabling knowledge transfer through useful methods, indicating a preference for an applicable and dynamic approach to learning.

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Publication Details

Published
2025-01-01
DOI
https://doi.org/10.5937/imcsm25488r
Primary Topic
Regional Development and Management Studies
Type
article
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article

Analysis of training needs of professional development of senior civil servants in the Republic of Serbia

Isidora Milošević, Ana Rakić, Jelena Ruso, Sara Dimitrijević
Regional Development and Management Studies
article

Analysis of training needs of professional development of senior civil servants in the Republic of Serbia

Isidora Milošević, Ana Rakić, Jelena Ruso, Sara Dimitrijević
article en

Abstract

One key resource for efficient public administration is a senior civil servant (SCS), who plays a fundamental role in integrating political decisions into administrative implementation. Therefore, the state's investment in their professional development and training is vital for the quality of public administration services. In order to achieve a high quality of public services, it is necessary to determine the real need for professional development of civil servants in managerial positions. After surveying 110 SCSs in Serbia, the results show that they generally positively evaluate the proposed features of the training program, with a particularly high level of agreement for the elements of practical application, use of technology, interactivity and creative thinking. The highest percentage of strong agreement was recorded for practical examples and enabling knowledge transfer through useful methods, indicating a preference for an applicable and dynamic approach to learning.

Openalex Percentile: Top 84%
Regional Development and Management Studies
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Analysis of training needs of professional development of senior civil servants in the Republic of Serbia — Isidora Milošević, Ana Rakić, et al. · (2025) | TGRS Research Map | TGRS