A comparison of different leadership approaches in the hotels industry and their impact on employee performance
Leadership in the hotels industry plays a key role in shaping organizational culture, employee motivation, and overall hotel performance. Due to the dynamic nature of this industry, different leadership styles directly influence service quality, team productivity, and employee satisfaction. This paper explores the impact of different leadership styles, including transformational, transactional, servant, authoritarian, democratic, empowering, participative, and charismatic, on hotel operations, through the analysis of concrete examples and relevant theoretical models. Implementing different leadership styles can contribute to creating a more productive work environment and increasing guest satisfaction. The aim of the research is to determine the ways in which different leadership styles shape the working atmosphere, the efficiency of employees and their commitment to work. The methodological framework includes a comparative analysis of research and examples from well-known hotel chains, in order to clearly the strengths and potential disadvantages of different leadership styles. The results provide practical insights for improving leadership in hotel industry and more efficient employee management within the industry.
Authors
- Jovan Momirski (ORCID: https://orcid.org/0009-0006-5622-4670)
Institutions
- Singidunum University (RS)
Publication Details
- Published
- 2025-01-01
- DOI
- https://doi.org/10.5937/imcsm25403m
- Primary Topic
- Job Satisfaction and Organizational Behavior
- Type
- article
- Field-Weighted Citation Impact
- 0.00