دور الإدارة الإلكترونية في تحسين الأداء الوظيفي دراسة ميدانية بالمصارف التجارية العامة ببلدية الكفرة

This study aims to explore the role of electronic management in enhancing job performance by focusing on five key dimensions: administrative, technical, human, financial, and security requirements. The study is applied to public banks operating in the municipality of Al-Kufra, from the perspective of their employees. It adopts a descriptive-analytical methodology, with the study population consisting of all employees in the targeted banks, totaling 67 individuals. The sample size was determined based on the Krejcie & Morgan table. A questionnaire was distributed, and 48 valid responses were collected and analyzed using the SPSS program, while 19 questionnaires were excluded due to unavailability. The findings reveal that the level of electronic management implementation in the banks is generally good, with an average score of 0.85. The results also indicate a statistically significant correlation between job performance and each of the following: security requirements (0.79), administrative requirements (0.78), technical requirements (0.49), financial requirements (0.31), and human requirements (0.30). Based on these findings, the study recommends providing up-to-date equipment and software to support electronic management, establishing an effective incentive system for employees, applying technical safeguards to ensure information security, promoting feedback mechanisms, and spreading awareness of electronic management practices at all administrative levels within the banks. Keywords: Electronic Management, Public Commercial Banks, Al-Kufra Municipality, Job Performance.