Employee Narratives on Remote Work at Non-Government Organizations in South Asia and the Pacific

The recent health crisis has caused a wide acceptance of remote work, allowing employees to engage in work-from-home arrangements. Many scholars have studied this phenomenon, concentrating mostly on governmental and profit-making institutions, ignoring non-governmental institutions. This paper tries to bridge this gap by delving into employee narratives on remote work within the context of non-governmental organizations. Using a single case study methodology, the researchers conducted in-depth interviews with 14 employees from five South Asia and Pacific countries. Findings revealed six emerging themes: (a) work-life integration, (b) employee wellbeing and engagement, (c) organizational context, (d) challenges and opportunities, (e) organizational performance, and (f) technology and infrastructure. Remote work has completely changed the office environment, presenting fresh prospects and obstacles. Non-governmental organizations must invest in technology, support employees, and promote collaboration to establish a sustainable remote work environment.