Improving the quality of induction of labour in maternity services

A high rate of IOL is associated with a higher rate of women's dissatisfaction as a result of the difference between women's expectations and their experience. This occurred due to a lack of standardisation and avoidable delays. Implementation of service changes can be challenging; however, listening and engaging with service users is essential to overcome these challenges. The main keys for improvement were developing standard guidelines, pathways, IOL packs and multidisciplinary team engagement. Providing the women with adequate patient information leaflets helps them to have a shared understanding of the process.