<scp>EFL</scp> university students’ emotional engagement in <scp>AI</scp>‐mediated learning contexts: A sentiment analysis

Abstract The incorporation of artificial intelligence (AI) into education has drastically transformed language learning, particularly for English as a foreign language (EFL) students, by introducing innovative tools to boost engagement and proficiency. Despite the growing adoption of AI in education, there is still a limited understanding of how EFL learners emotionally engage with AI‐mediated learning environments. This study sought to address this gap by involving 32 EFL university students (14 males and 18 females), selected via purposive sampling, whose emotional responses were documented using online discussion forums, interviews and social media posts. The data were analysed adopting sentiment analysis to unveil patterns in their emotional engagement. Findings revealed three distinct perspectives on AI in EFL learning: positive sentiments related to interactive learning, immediate feedback, and personalised learning; neutral sentiments concerning practical AI use; and negative sentiments focused on technical issues, inaccuracies and AI's limitations in handling complex queries. This study emphasises AI's capacity to enhance emotional engagement in EFL contexts and identifies areas where technology can be improved, providing insights that can inform educators in designing more responsive AI‐powered tools to effectively support language learners.

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Publication Details

Journal
British Educational Research Journal
Published
2025-05-22
DOI
https://doi.org/10.1002/berj.4193
Citations
7
Primary Topic
Online Learning and Analytics
Type
article
Field-Weighted Citation Impact
11.86
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article

EFL university students’ emotional engagement in AI‐mediated learning contexts: A sentiment analysis

Shan Qiaojuan, Yusrita Mohd Yusoff, Ariffin bin Abdul Mutalib, Xu Yang
7 citations
British Educational Research Journal
Online Learning and Analytics
11.86
article

EFL university students’ emotional engagement in AI‐mediated learning contexts: A sentiment analysis

Shan Qiaojuan, Yusrita Mohd Yusoff, Ariffin bin Abdul Mutalib, Xu Yang
article en
7 citations

Abstract

Abstract The incorporation of artificial intelligence (AI) into education has drastically transformed language learning, particularly for English as a foreign language (EFL) students, by introducing innovative tools to boost engagement and proficiency. Despite the growing adoption of AI in education, there is still a limited understanding of how EFL learners emotionally engage with AI‐mediated learning environments. This study sought to address this gap by involving 32 EFL university students (14 males and 18 females), selected via purposive sampling, whose emotional responses were documented using online discussion forums, interviews and social media posts. The data were analysed adopting sentiment analysis to unveil patterns in their emotional engagement. Findings revealed three distinct perspectives on AI in EFL learning: positive sentiments related to interactive learning, immediate feedback, and personalised learning; neutral sentiments concerning practical AI use; and negative sentiments focused on technical issues, inaccuracies and AI's limitations in handling complex queries. This study emphasises AI's capacity to enhance emotional engagement in EFL contexts and identifies areas where technology can be improved, providing insights that can inform educators in designing more responsive AI‐powered tools to effectively support language learners.

British Educational Research Journal
Northern University of Malaysia (MY), Wuyi University (CN)
Openalex Percentile: Top 2%
Online Learning and Analytics
11.86
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<scp>EFL</scp> university students’ emotional engagement in <scp>AI</scp>‐mediated learning contexts: A sentiment analysis — Shan Qiaojuan, Yusrita Mohd Yusoff, et al. · British Educational Research Journal (2025) | TGRS Research Map | TGRS