ORGANIZATIONALCULTURE AUDIT USING ARTIFICIAL INTELLIGENCE TO EVALUATEVARIANCES BETWEEN HEADQUARTERS AND BRANCHES

Eastern Industrial Supply Inc. (EISI) opened its doors in 1980 in Greenville, South Carolina. EISI is an independently owned company with branches in the southeastern market, United States (NC, SC, FL, GA, TN, and AL). EISI specializes in quality distribution of pipe, valves, fittings, and other commercial plumbing products. EISI’s uniqueness is around an emphatic focus on organizational caring culture and exceeding customer expectations. The phrase “people over profits” is championed by senior management and echoed by employees. Taken from EISI’s unique “Eastern Cares” program, there are three pillars, namely, People, Values, and Faith,that set a foundation for the corporate culture that put its people at the center.